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Page updated: 23-04-2008

Buying from a car market

Consumer Information

 

This Topic Includes:
Trader registration
Consumer Information Notice
Quality of the vehicle
Money owing on the vehicle
If things go wrong - your legal protections

 

This is a guide to buying from a car market, car fair, or "display for sale" operation. 

Be aware that car market, car fair or “display for sale” operators do not arrange the sale. 

The contract to buy the vehicle is between you and the seller. In most cases, the operator merely provides a place for sales to take place. 

Although many vehicles sold at car markets are offered for sale by private sellers, traders may also sell through car markets

What to check

Trader registration

All car market operators (includes car fair and “display for sale” operators) must be registered as motor vehicle traders. All motor vehicle traders selling through car markets must also be registered.

Registered motor vehicle traders will have a certificate with their trader number on it and the date their registration expires. You can ask to see this certificate. We have developed an example registration certificate so vehicle buyers can see what it should look like. (The certificate is a PDF file - 90kbs. Instructions for obtaining the Adobe Acrobat viewer). 

You can check whether a car market operator is registered by visiting the Motor Vehicle Traders Register or phone 0508 MOTOR TRADERS (0508 668 678). This service is free. 

You can also check the register for a list of people who have been banned from registering as a motor vehicle trader.

If a car market operator is not registered, you can also report this to the Motor Vehicle Traders Registrar by completing the complaint form available online at the Motor Vehicle Traders Register website. Car market operators who are not registered can be fined up to $200,000.

Be aware

It is important to check whether the seller is a trader or a private person. Your legal rights and remedies will change depending on what type of seller you purchased your vehicle from.

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Consumer Information Notice

Private sales

Car market operators must take reasonable steps to make sure that private sellers attach a Consumer Information Notice to the vehicles they display for sale.

Sales by motor vehicle traders

Registered motor vehicle dealers who sell vehicles at car markets must attach Consumer Information Notices to these vehicles. They must also get a written acknowledgement from you that you received a copy of the Consumer Information Notice. This acknowledgement must happen as soon as is practical after the sale. The motor vehicle trader’s registration number must be listed on the Consumer Information Notice.

Read the Consumer Information Notice carefully - it contains important information about the vehicle you are buying.

If car market operators do not take reasonable steps to make sure that sellers attach the Consumer Information Notice, they could be in breach of the Motor Vehicle Sales Act and may be subject to prosecution.

If the Consumer Information Notice is missing, inaccurate, not completed or misleading you can report this to the Commerce Commission.

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Quality of the vehicle

Private sales

The Consumer Guarantees Act does not apply to vehicles sold by a private person at a car market. This means that there are no legal guarantees about quality with this type of sale. We recommend you get an independent mechanical check before you buy, because it may be hard to track down the seller to fix things after you have bought the vehicle.

Sales by motor vehicle traders

The Consumer Guarantees Act does apply to vehicles sold by registered motor vehicle traders at a car market. This means that you may be entitled to a remedy if the vehicle is faulty. But we recommend getting an independent mechanical check before deciding whether to purchase the vehicle. If there are problems, you can then ask the trader to fix them before the sale is finalised, or choose not to go ahead with the purchase.

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Money owing on the vehicle

Private sales

Check that the vehicle does not have any money owing on it before you buy. If the vehicle has money owing on it by previous owners it may be repossessed from you by a finance company. See Checking if Money is Owed for more information.

Sales by registered motor vehicle traders

Check the Consumer Information Notice for a statement about any security interest on the vehicle. If there is no such statement, you buy it free from any prior security interest. This means that the vehicle cannot be repossessed from you. This protection does not apply to private sales.

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If things go wrong - your legal protections

Private sales

The Contractual Remedies Act gives you some protection if you can show that:

  • you were persuaded to buy the vehicle by what the seller said, and
  • what the seller said was untrue, and
  • the seller’s false statements have caused you to lose money - eg, by having to pay to repair the engine when the seller told you it was in excellent condition.

Compensation from the seller would be based on the difference between what the vehicle is actually worth and what it would have been worth if the seller’s statements about the vehicle had been true.

Take time to find out all you can about the vehicle before you buy, as it may be hard to track down the seller to fix things after you have bought the vehicle. We recommend getting independent vehicle information and mechanical checks before you buy rather than relying on what the seller tells you about the vehicle. For more information see the sections on Checking whether money is owed and Checking if the vehicle is stolen.

For more information on buying from a private seller see Buying Second-hand Goods.

Sales by motor vehicle traders

If the seller of the vehicle is a registered motor vehicle trader the legal protections under the Consumer Guarantees Act and Fair Trading Act will apply.

Be aware

The legal protections under the Consumer Guarantees Act and Fair Trading Act also apply to sales to consumers by unregistered motor vehicle traders.

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